Customer-Service Contact

What to Include

For customers of puracy, when contacting support about delivery, damage, a return, or an exchange, supply the order number and useful evidence. Unauthorized return parcels should not be mailed.

Physical Contact Address

In administering this part of the store, puracy follows this rule: the complete physical address is 524 Valley Ln, Atlanta, Georgia, 30328, United States. This is also the default return address unless an approved return authorization supplies a dedicated destination.

Contact Customer Care

Assistance is provided Monday to Friday from 9:00 AM–5:00 PM (America/Los_Angeles) through support@puracylab.shop and 512-949-5267. This is the operating standard followed by puracy.

Store Contact Details

• Store: puracy
• Customer-service email: support@puracylab.shop
• Customer-service phone: 512-949-5267
• Business and return address: 524 Valley Ln, Atlanta, Georgia, 30328, United States