Terms of Service

Terms of Service

Agreement to These Terms

Use of this website and any order for household and surface cleaning, dishwashing, laundry care, hand and body care, hair care, and baby care products is subject to these Terms. Visiting, browsing, or purchasing signifies agreement to the applicable store policies. puracy applies this rule to the relevant orders and requests.

Purchases and Shipping

puracy applies this customer standard: An order may be cancelled before shipment if fulfillment can still be stopped. U.S. orders receive free standard shipping, with 1–2 business days of processing, an estimated 4–6 business days of transit, and tracking information.

Terms Contact

The approach used by puracy is as follows: Questions about these Terms may be sent to support@puracylab.shop, discussed by phone at 512-949-5267, or mailed to 524 Valley Ln, Atlanta, Georgia, 30328, United States.

Prohibited Conduct

In administering this part of the store, puracy follows this rule: users must not interfere with security, attempt unauthorized access, submit unlawful material, misuse store functions, or use a product contrary to its instructions. Nothing in these Terms excludes a consumer right that cannot lawfully be waived.

Price and Payment Terms

For customers of puracy, prices and checkout charges are stated in USD unless the checkout expressly says otherwise. Applicable taxes are calculated and collected when required by law; no fixed tax exemption is promised.

Product Pages and Instructions

Descriptions and product pages explain the available specifications and any item-specific care or safety guidance. Do not rely on generalized information when the individual product page provides more specific directions. This is the operating standard followed by puracy.

Returns and Customer Remedies

puracy applies this customer standard: Eligible orders may be returned or exchanged within 30 days after delivery. Approved return shipping is paid by the merchant, while approved refunds go to the original payment method within 5–10 business days after review.

Merchant Information

  • Brand: puracy
  • Email: support@puracylab.shop
  • Phone: 512-949-5267
  • Company and default return address: 524 Valley Ln, Atlanta, Georgia, 30328, United States