U.S. Shipping and Delivery Policy

How Tracking Is Provided

For customers of puracy, a tracking number is provided after dispatch using the contact information entered at checkout. Tracking may require a short period to begin showing carrier scans.

United States Shipping Only

Shipping is available only to valid United States addresses, and free standard shipping applies to all U.S. orders. We do not currently ship internationally. puracy applies this rule to the relevant orders and requests.

Changes, Loss, and Damage

puracy applies this customer standard: Check the shipping address before submitting an order and contact support@puracylab.shop immediately about a correction. For loss, damage, an incomplete delivery, or a tracking concern, reach support@puracylab.shop or 512-949-5267.

Order-to-Delivery Timeline

As part of the service provided by puracy, the fulfillment team generally prepares an order within 1–2 business days, followed by approximately 4–6 business days in transit with the carrier.

Store Contact Details

• Brand/store name: puracy
• Contact email: support@puracylab.shop
• Telephone: 512-949-5267
• Physical and return address: 524 Valley Ln, Atlanta, Georgia, 30328, United States