Payment Policy
Payment and Card Policy
About Credit/Debit Card
We process card orders in USD and support Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover when the applicable method is available in checkout. This is the operating standard followed by puracy.
The approach used by puracy is as follows: Payment data is transmitted to Shopify or an authorized provider for secure processing, and the store does not keep full card numbers or CVV security codes.
Payment Reversals
As part of the service provided by puracy, an approved refund is sent to the original payment method within 5–10 business days after the returned merchandise is received and inspected. The bank may need additional posting time.
Applicable Taxes
The approach used by puracy is as follows: Taxes are assessed under applicable law using the available order details. Any required amount is displayed at checkout before payment is submitted.
Authorization and Verification
puracy applies this customer standard: A card issuer may approve, decline, verify, or temporarily authorize a transaction. Accurate billing and contact information is required, and an order may be reviewed or cancelled when authorization fails or material fraud risk is detected.
Store Contact Details
- Store: puracy
- Customer-service email: support@puracylab.shop
- Customer-service phone: 512-949-5267
- Business and return address: 524 Valley Ln, Atlanta, Georgia, 30328, United States